How do we work?

Question 1

1. We get to know your business.

Answer

We organize a workshop where you get a chance to introduce us to your world. We take note of what you tell us about the business, take part in your business concept, business goals and existing brand profile. We are happy to look at and analyze all the digital channels you currently use: website and social media. Together, we draw up a plan where you decide what you would like our project to result in. Based on that, we as a company create a document (brief) that you take part in and approve. We then sign an agreement and can proceed to the next step.

Question 2

2. We get to know your surroundings.

Answer

We want to take a closer look at your competitors. What interests us is how the competitors use their digital resources. We analyze and bring out everything that is characteristic and important for your industry. We think through how your business can distinguish itself and stand out from the competition.

Question 3

3. We get to know you users.

Answer

Our goal is to create digital products that are user-friendly. Therefore, we strive to have constant contact with several representatives of your target group. We are happy to keep in touch with several test persons that you yourself suggest, but we also offer that we recruit users who fit in with your target group and represent it in the best way. We learn about the user, but also the context in which they use your digital product. We ask about technology users benefit from on a daily basis and what internet habits they have.

Question 4

4. We start designing.

Answer

We work on a platform that enables projects to be shared with you within your company. You gain insights into our work and have the opportunity to comment on every detail of the design. When we are ready with the design, we will contact you to get a final opinion on the result. At the same time, we also show the prototype to test users and collect their opinions and experiences.

Question 5

5. We focus on improving the design.

Answer

We divide the design process into the following phases: exploration, idea generation, prototyping, testing and refinement of the design. Design is an iterative process which means we take a step back in order to improve the design. We adapt design methods based on the nature of the project: because there are so many different approaches to produce a new, digital product that helps your business grow.

Question 6

6. We deliver your final product.

Answer

When you have decided that you are satisfied with the design, we start coding it. When we are ready with your digital product, we will contact you to ensure that everything works as it should. After that, we are ready to launch your product.

Question 7

7. We will continue to support you if you need us!

Answer

We hand over the product together with a guide on how you can administer it. However, if you think you need more support with website administration, you are welcome to contact us at any time. We will be more than happy to help you!